Getting started is easy. You can actually be online and tracking your mobile workforce within minutes of registering for service. To get started, simply sign
up at: www.roadscout.com.

RoadScout Mobile Tracker is not carrier-dependent and works with virtually any cell phone carrier service. Our mobile applications are built for iPhone, Android, and most BlackBerry smart phones.

To access RoadScout Mobile Tracker, perform the following steps:
1. Login at: http://track.roadscout.com.
2. The first time you access RoadScout Mobile Tracker, you will see a Privacy
Consent page. After reading the terms, select the checkbox, and click I Agree.
3. Your default screen will be the Mobile Tracker Dashboard. All features are
built into the 4-tabs at the top left of the screen.

1. First you need to set up your users on the system by clicking on the User tab,
then clicking Add User.
2. Fill in each user's information, click OK, or Add another User.
3. Once your users are setup in the system, they will receive an email message
with their login information, as well as a link to download the RoadScout
Mobile Tracker software directly to their mobile phone.
4. From their mobile phone's browser, they can simply select the hyperlink to
download the RoadScout Mobile Tracker software. This process only takes a
few seconds. Once downloaded and installed, your users only need to enter
their username, and password, and then select the "Login" button to access
the system.
5. You will be able to see and communicate with your mobile employees
immediately from either your RoadScout Dashboard console or from your
mobile device dashboard.

RoadScout Mobile Tracker has no binding contracts. Each device that you want
to locate must be subscribed to RoadScout. Your credit card will be charged automatically every month. We've made account management easy too.
Simply login, click "My Account" and add, edit, or delete, user accounts at any time. You can even cancel service hassle-free.

You can locate only the devices that are on your RoadScout Mobile Tracker account and for which you are the account administrator or a delegated administrator. Additionally, your users can locate and communicate with each other as well.

You should inform your employees ahead of time that you are implementing RoadScout Mobile Tracker service and that they their devices can be located.
We encourage you to share with them the benefits, as well as the rich-features RoadScout Mobile Tracker provides.

You only need to load RoadScout Mobile Tracker software on your mobile
devices. Once you set up users on the system, they will be emailed a link which automatically downloads the software within a few seconds, straight from their phone. As soon as they login, you will be able to see them from you computer.
All that is needed is a PC or Mac with Internet access and one of the supported browsers. For PCs, supported browsers include: Google Chrome version 11+, Mozilla Firefox version 3+, or Microsoft® Internet Explorer® versions 8.0+; For Macs, supported browsers include Google Chrome version 11+, Mozilla Firefox version 3+, or Safari version 5+.

No, RoadScout Mobile Tracker uses your existing mobile device and data plan.
In fact, the built-in Messaging uses the device's data plan, and not your plan's texting service.

There is no limit to the number of individual devices you can locate using RoadScout Mobile Tracker. Whether you have one mobile employee or a few thousand, RoadScout's Mobile Tracker service can handle your needs.

Yes. Whether you locate a group of devices or locate devices individually, the
map will scale to show all located devices.

One of Mobile Tracker's features is the Hot-Track mode. It allows you the ability to "follow" a device as long as that device is logged into the system. Depending on your plan's refresh rate, you will be able to get updates accordingly. You will be able to see the location, speed and timestamp.

There are several possible reasons why a device cannot be located:

• It may not be activated for RoadScout Mobile Tracker service.
• It may be out of the coverage area.
• It may not be powered on.
• It may be in use for a voice call (carrier-dependent).

Yes, RoadScout Mobile Tracker is a GPS-based service. Located subscribers are represented by blue directional arrows on the map. By clicking on the arrow,
you can see specific information about this device. (For example, the employee location, direction, and speed.) RoadScout's SmartTrak technology, uses GPS to locate your mobile workforce's mobile devices. If GPS signal is lost or dropped, RoadScout service will switch over to cellular triangulation algorithm to locate and track a device. Generally, a device being used indoors has a less precise location result than one located outdoors. If signal is totally lost, SmartTrak con- tinues to gather data and queues is up until a signal is re-established, then sends that data to the servers so no data is lost.

Note: RoadScout Mobile Tracker always uses the most precise location information available.

RoadScout's Mobile Tracker saves your employees' location data for a period of
3 months. During this period, you can save the data to a CVS or as a PDF file. After this period, it is deleted from our system.

Yes. Breadcrumbing is one of the best features of Mobile Tracker. The
frequency of your breadcrumb data points will depend on what service plan you're on. RoadScout offers flexible plans for your organization and the refresh rate is chosen for each user based on your needs (currently 10 min, 5 min, or 2 min refresh rate options).

You can export your Activity reports as often as you'd like, within the 3-month period that we store your data. After that time period, all data over 3 months
old is deleted from the system.

Yes, RoadScout Mobile Tracker has a Search feature, powered by Google. This feature gives you all the power of Google to find an address or person in the map area.

You can find and save custom locations with the Landmark feature of RoadScout Mobile Tracker. A landmark could be a routine delivery stop, the address of a favorite restaurant, or even your office location. It could also be a location you find using the Search feature. You can view your saved landmarks on a map and send a located employee directions to or from any landmark. It's a great feature for outside salespeople who want to quickly "landmark" a potential customer and call on them at a later time.

By default, RoadScout Mobile Tracker displays a map of the area for the Zip
Code provided for your account. As long as you have Active users logged into RoadScout Mobile Tracker, the map
view is that of your Active users.

If you have a feature of great idea you'd like to have implemented in a future software release, we'd love to hear from you. That's why we've provided Feedback buttons on both the Web Dashboard and the mobile app.