RoadScout
®
Customer
Notifier.
Smarter Geofencing.
RoadScout's Mobile Tracker includes a sophisticated Geofencing feature. This
provides businesses the ability to create virtual perimeters or zones on an
interactive map. These can include delivery routes, customer locations,
warehouses, field offices, or any zones, such as sales territories or State lines.
Geofences are created either as "contained areas", or "restricted areas",
depending on a company's needs.
provides businesses the ability to create virtual perimeters or zones on an
interactive map. These can include delivery routes, customer locations,
warehouses, field offices, or any zones, such as sales territories or State lines.
Geofences are created either as "contained areas", or "restricted areas",
depending on a company's needs.
Building on that, RoadScout's Customer Notifier extends the Geofencing feature,
by taking the dynamic movements of a company's mobile workforce (in
correlation to a company's geofences), and triggering an event, such as an email,
text message, automated phone call, or even to trigger an API call, upon the arrival
or departure of that geofence.
by taking the dynamic movements of a company's mobile workforce (in
correlation to a company's geofences), and triggering an event, such as an email,
text message, automated phone call, or even to trigger an API call, upon the arrival
or departure of that geofence.
Example: A satellite dish installation company, using RoadScout's Customer
Notifier, can automatically trigger an email, to their next customer on that day's
route, notifying them of an estimated arrival time, or of their location, once he
leaves the current customer's home. A business may even choose to have
Customer Notifier automatically email a unique link to your employee's next
customer so they can track your driver, via a web browser, in near real-time.
Notifier, can automatically trigger an email, to their next customer on that day's
route, notifying them of an estimated arrival time, or of their location, once he
leaves the current customer's home. A business may even choose to have
Customer Notifier automatically email a unique link to your employee's next
customer so they can track your driver, via a web browser, in near real-time.
Field Service
technician
departs job-
site for next
appointment.
technician
departs job-
site for next
appointment.
Customer Notifier
detects location
departure and
communications
with Notifier server.
detects location
departure and
communications
with Notifier server.
Server processes
data, and sends
automated arrival
notification to next
customer, via email.
data, and sends
automated arrival
notification to next
customer, via email.
Customer receives
notification and
tracks technician
inbound, via web.
notification and
tracks technician
inbound, via web.
In short, it's a way for businesses to better share and communicate with their
customers. The result is improved customer satisfaction and retention.
customers. The result is improved customer satisfaction and retention.
We'll be happy to create a custom solution for your business. Call us today.
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